Responsible gambling

Kewadin Casinos prioritizes the well-being and safety of all guests, especially those who may be vulnerable to problem gaming. As a responsible gaming operator, we strive to provide a fair and fun gaming experience for all.

Self-Exclusion: If you feel that your gaming is becoming problematic, or if you're concerned about someone else's behavior, please consider self-excluding from our premises for a set period of time or permanently. We can help facilitate this process through our Customer Service team.

Responsible Gaming Tools:

• Self-exclusion and trespass requests allow individuals to voluntarily ban themselves from the properties for defined periods or permanently.
• On-site staff can provide information about setting personal visit and spending limits, similar in spirit to online deposit or loss caps.

Session Reminders and Loss Limits: We encourage responsible gaming practices through messaging that encourages patrons to gamble within their means. While we don't have formal digital session reminders or automated loss-limit dashboards like some online platforms, our staff is always available to help you set personal limits and provide guidance on responsible gaming habits.

Help Organizations:

• For support resources in Canada, please contact your provincial problem-gaming helpline.
• National frameworks and international standards for safer gambling can also be accessed through the following organizations:
  • Canadian Centre on Substance Use and Addiction (CCSA)
  • Ontario Problem Gambling Helpline